At CoderLabs SAS we respect the privacy of everyone who contacts us. This policy explains what personal data we collect through coderlabs.co, what we use it for and how you can exercise your rights, under Colombian Law 1581 of 2012, Decree 1377 of 2013 and other applicable regulations.
1. Data controller
CoderLabs SAS · Barranquilla, Atlántico, Colombia · Email: contact@coderlabs.co · Web: https://coderlabs.co
2. Data we collect
- Contact details you send through the form: name, email and, if provided, phone number.
- Information about your project: reason for contact, whether you have a defined budget and the budget range.
- Anonymous, aggregated browsing data (pages visited, device, country) through Google Analytics.
3. Purposes
We do not sell or hand over your personal data to third parties for commercial purposes.
- Answer your request and contact you about your project.
- Prepare proposals and estimates and schedule meetings.
- Maintain the business relationship and send you information related to the services you requested.
- Measure and improve how the website works.
4. Processors and transfers
To run the site we use providers that may process data on our behalf, some located outside Colombia: FormSubmit (delivers the contact form to our email), Google Analytics (browsing statistics) and Calendly (call scheduling). These providers only use the data to provide their service to us.
5. Your rights
As the data subject you may, at any time:
- Access, update and correct your personal data.
- Request proof of the authorization you granted.
- Be informed about how your data has been used.
- Revoke your authorization and/or request deletion of your data, when there is no legal or contractual duty to keep it.
- File complaints with Colombia's Superintendence of Industry and Commerce (SIC).
- Access your personal data free of charge.
6. How to exercise your rights
Email contact@coderlabs.co with your name, your request and how we should reply. We answer inquiries within ten (10) business days and claims within fifteen (15) business days, as set out in articles 14 and 15 of Law 1581 of 2012.
7. Security and retention
We apply reasonable technical and organizational measures to protect your data against loss, unauthorized access or misuse. We keep data for as long as needed for the purposes above or while a business relationship or legal duty exists.
8. Cookies
We use Google Analytics cookies to understand how the site is used. You can block or delete them in your browser settings without losing access to the site.
9. Changes to this policy
We may update this policy. Any change will be published on this page with its update date.